October 19, 2013

My Reflections 2– learning week

Learning this week for me was like opening a box full of treasures. As i sat in class all through the presentations and seminars all i could think to myself was how can you take all this back home and apply to real life situation. Well for now all i could do in my head was to just try and arrange the puzzle.

In my country, not much is been done on the status of customer orientation and its impact on business performance. Most industries survival lifespan is usually between 5-10years especially SME'S. How can someone create business excellence in situations like this.Well i guess thats what i have been learning all through the week. We can't give nothing and then expect something or better feedback in return. To create business excellence, i have learnt that organisations should strive for quality in everything they do.

Quality in terms of product,people(employees),processes and even quality in leadership and management aspect of the oganisation. Quality gives a company that competitive edge over its competitors. I once interned at one organisation where i noticed most of the employees are not motivated to work . They are always happy when granted leave and even when they return from the leave they would still be finding ways to apply get another leave of abscence. I just couldn't see the enthusiasim and i thought to myself this isn't what i want for myself. looking back at that time and applying what i have learnt so far on this module, i would say organisations should try and invovle their employees in the developement of values,encouraging them also to align their behaviours towards this values and then reward their effort for giving their best towards creating a good brand image.

I would encourage performance related pay because it really helps employees to stay committed to their work . From low level staff to high level staff, everyone should be rewarded when they perform well at their job. Performance related pay shows how much a company values its workers and encourage them to release their full potential. Creating a family like atmosphere for employees would give a business the long standing that its needs, desired customer results and also societal results. Employees wouldnt see the worplace as a money making venture but a place whereby they can effect change through Creativity, teamwork,honesty e.t.c


- 2 comments by 1 or more people Not publicly viewable

  1. I disagree with you, please say no to encouraging performance related pay, it does not in any way encourage anyone.
    We are both Nigerians so I can relate to what you are saying about how employee won’t work until that are a reward that comes with their salaries. I have thought and this will only make the employees super lazy, when you encourage it and eventually when you need them to perform better they will just sit down and ask ‘Madam anything for the boys?’, that right there you just encouraged greed. No one will want to perform above his or her abilities again. You can’t give rewards every day or month and will definitely not have an environment full with honest people you will have greed. The employees will start to suck at their jobs.

    A preferred solution is just as Paul said pay them a reasonable amount of wage/salary so that no one I unhappy, encourage team work that way everyone will have you back and not the ‘eye service’ you would normally get, always use the word ‘WE’ and don’t praise a single individual in the presence of others that creates jealousy in a way and that’s not healthy competition. I hope you change your views on this.

    Cheers

    19 Oct 2013, 14:45

  2. Well i understand your point of view . But you know in this organisation am talking about I have seen where some people actually put so much effort in their work and yet they earn the same amount as their colleague . That’s why I feel those people should be rewarded . It’s can be at the end of the year maybe when the company has award. Just something to show that their effort is being appreciated. Cheers!

    20 Oct 2013, 09:28


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