All entries for Saturday 11 January 2014

January 11, 2014

DFSS and Business Size

Today, I learnt that the DFSS and six sigma project are not mutually exclusive project which I absolutely agree because we have to apply either of them at different level of needs of a business whether new product development or process improvement. But then I thought that the size of the business also determines which methodology to adopt. DFSS or Six sigma

Researching this week on DFSS methodology I have come across lots and lots of large organisation using DFSS but hardly did I see a smaller organisation who applied the DFSS methodology. As a small business trying to grow and give better products and services, the six sigma methodology would be more appealing to them compare to DFSS due to the financial dedication of most DFSS projects and smaller business don’t have too much cash to ‘play with’ compare to larger business . By adopting the six sigma methodology for a small business this helps them to first gradually develop their existing processes and offer better customers satisfaction and then as time goes on when the organisation profit begins to grow (like Takashi Osada said ‘when the business process is right, the results would take care of themselves’) more customers demand their product then the DFSS methodology can then be applied because they would need to uphold their quality standard by improvising and innovating.

I think DFSS is more applicable in larger organisations who already have a large customer base and six sigma methodology is applicable to all organisations irrespective of their size.

January 2014

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