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May 22, 2011

KBAM– the safety capital and KM

Well today I came across a very interesting term called safety capital. The concept basically suggest a new dimension in the organisational health and safety field. It says that unlike traditional methods where only tangible resources were used to implement safety measures, firm should increasingly invest in the intellectual capital i.e. knowledge and capabilities. Moroever, most of the measures used by the companies today are reactive as in they are applied once the accident or injury has already occured. The integration of knowledge management in the health and safety field suggests that if we create a KM system it will not only act as preventive measure but also infuse the safety culture within the very roots of the company. I found the concept of the safety capital very important and applicable to modern day businesses. The intellectual resources i.e. knwoledge and capabilities can help a company achieve its managerial objectives in the fiels of health and safety and can moreover be a source for gaining competitive advantage. It is also a way of gaining trust of your employees.

Implementation of such system to an extent focuses too much on tactical knowledge as most of the research conducted in the safety field comes from the personal experience of an individual who can immediately apply his finding to solve the problem. But for knwoledge to really add value, it must be shared. Comapnies should take knwoledge sharing and knwoledge trasferring endeavours to exchange knwoledge within individuals, teams and social group and facilitate the process of organisation learning. If you read more about this concept, you'd also find that safety captial has three main elements: human, structual and social. These three components can help facilitate and manage knwoledge.

Well, there are a number of best practices relating to health and safety that you can find. But without the supprotive knwoledge management system these practices can be of little use. Knowledge can also help organise and structure all the resources that the company invests in health and safety. Overall, health and safety should be seen as a cruicial part of any company. Companies should invest in this area as it can produce a number of benefits.


May 21, 2011

KBAM– and this is how I connect safety culture to karma

Well I've been reading quite a bit on health and safety now.. (its something that I find of personal interest and thats why I've been blogging more in this area)..

Further to my previous blog, I find that safety culture in any organisation has three key aspects to it - behavioral, person and situational (the Cooper's safety culture model, 2009). Its interesting to note the interactive and reciprocal relationship shares betwen the three elements. Infact, these elements can be further divided to enable multi level analysis. If you're really interested in the aspect of health and safety you must read the work of Bandura, 1986; Cooper, 1999, 2000 and Choudhary et al. 2007 in the areas of safety culture. These authors also suggest that safety culture is actually the sub culture within organisation culture. Safety culture is a product of organisational values, beliefs and attitudes. Tomorrow, when we go on to become leaders, it is a must that we learn about the safety culture as its successful implementation can do wonders for any organisation.

Now the interesting it...A statement that I read and would like to share with you while reading about safety culture is that people are both a product and a producer of the environment.To me that simply means that we are the product of our actions and doings. We are what we create (For example, I believe that we all are to an extent responsible for creating terrorism.. we are now fighting a war that we had created.. not you or me in specific, but the world in general.. this may raise some eyebrows but then again its my view..) ..so coming back to the point..if we are a product of our own actions...it would in turn mean that if we want to be a better product, we must seek to improve our actions so that we are able to impact the environment and the situations around us.

Noqw basically in deep spiritual terms, we are the creaters of our own destiny, but then there is karma which comes and bites us later on.... So in essence (if you believe in karma/destin or scientifically Newton's law , etc. etc.) we are responsible for our actions because every action has an opposite and equal reaction.... Be good else your karma will bite you hard later on..

Well, in organsiational terms and in safety culture dimension nurturing good behaviours, right attidue, caring for your people, supportive environment is like good action/deeds which lead to good results/karma else organisations (we) pay the consequences.


May 20, 2011

KBAM– know about the Safety Culture

Reading about the Health and safety over the last few days I've realised that a good organisation will create effective policies and strategies that exhibit best health and safety practices. But to be an excellence organsiation, every organsiation must cultivate the safety culture. Safety culture is the sub unit of the organsiation culture that is applicable to every aspect of businesses. Unlike previous thinking where safety departments had to be created and safety was the responsibility of the few people existing in the organsiations, safety culture has to be embedded in the very roots of the organisation. It impact all people, their behvaiour, situations and actions. Everything that can directly or indirectly affect the health and safety must be addressed. By doing this, it will be able to become an integral part of the organsiation just like the continuous improvement culutre. Also,by doing so a company will not only be able to reduce accidents and damanges but also intiate a culture where all organsiational people hold themselves accountable for health and safety. I think rather than having polcies or strategies that reduce accidents one must create an environment where people are not able to commit mistakes. Prevention is always better than cure.

Moreover, safety culture was an aspect I was completely unaware of. Its interesting to find so many models and definitions that exists in literature. Infact Im extremely happy to see that some concepts have emerged. Infact, this topic specifically came under limelight after the Chernobyl disaster in 1986. Growing number industries are now looking at cultivating and strengthening a culture. I think health and safety in an organisation is of prime importance. Poeple need to feel taken care of, respected and loved. Such culture will create an excellence organsiation where there is mutual respect for co workers and respect for every life. Rather than seing it as a seperate part of the organsiation, it must be reflected across all departments and at all levels. We are all responsible for creating a safe working environement.

Moreover, safety is not only an issue in the organisation but everywhere. Infact, universities, school, colleges..all should intitiate such culture. Many people tend to overlook this concept and take safety for granted. For example, when the fire alarm rings in our building, we take our own sweet time. This is wrong. Clearly, we all are casual about our own lives. We cross roads without paying attention, eat medecines without checking expiry, touch electrical equipement without having the knowledge about it, drink irresponsibly, etc. etc. Life is a precious thing gifted by god, in any form. Everyone should be thankful for their lives and we should consider it an invaluable gift. We are responsible for our own life!! We need to become more responsible human beings. We need to care, love and respect not only ourselves but each other. Do not take anything for granted. Just take a look at the beautiful world that exists outside and lets make it a better and a safer place to live in.


May 16, 2011

Kbam– so complex

Well, just reading about knowledge management is leading to me to different ends. At first the PMA did not seem as complex as it does now. I've been thinking really hard on the subject, but im finding it extremely hard to figure out the best way to answer it. Every journal or book suggest several ways of creating a knowledge management culture.. they talk about lessons learned, organsisation culture, knowledge management system, explicit-implicit knowledge, strategies, best practices, etc. etc... I've read quite a few books. They talk about KM in similar contexts but yet give so many different insights. It has left me so confused  but I guess as you read more and more, more ideas come into mind and while processing these ideas its perfectly okay to be confused. Confusion is atleast way better than being oblivious to things. Well Im in the process of reading more and more. But apart from that, I guess this PMA really takes into account a lot of creativity. For example, its quite hard to link Health and safety with knowledge management...Its turning quite complicated to apply KM with AM. Not so easy..Its that basic structure that I need to create. But I cant help it cause theres never one answer. .. well lets see how it goes...


April 07, 2011

KBAM– Finally done!

Well well, today's meeting lasted for roughly about 10 hours and it feels so good to finally finish this task. So much has been achieved in the last few days of this modul..Although our journey wasn't very easy.. we started off as a group of five very confused and blank faces and now I smile thinking about how much we have already explored KBAM in the last couple of days...and all I can say is the KBAM was definitely not a very easy journey..

KBAM encompassed the entire wholistic view of the organsiation, these are not merely some problems that we need to solve as consultants, its much beyond that... its giving the company a comprehensive approach to manage all there assets to produce long term benefits. Firstly, we didnt know where to start, the company could possibly have thousands and thousand of assets. It was difficult to first assume what assets to cover, then came the part of understand and investigating the material related to these things... and you'll be amused to find that each component is such a massive topic by itself.. Once that was done, it was difficult to decide which material to pick and fit into the presentation... everything seems just so relevant!! There were times when our presentation slides could actually reach a count of 70-80 or so....The last bit and the most important was our implementation plan where we really had to think hard and had to think real..everything is suppose to make sense, the prpoposal should be cost effective and feasable..tis was quite challenging and then ofcourse, not to foget that there were times when someone would come up with a whole new way of looking at things and at those times we'd have to pause and completely change our entire methodology (for the better ofcourse!)...

KBAM was a long long journey... however, its not always the result that matter, the journey is equally important and I must say it was quite a fantastic one.. But I must admit it such a good relief to finally finish this presentation, it was quite a task!!


KBAM– Keep them healthy and safe

The meeting no. 5 is going on quite well. Finally everyone seems to know where they are going. We've had a tough week, specially since we just finished leadership PMA as well..KBAM has made us research so much and made us look into even the tiniest details that an organsiation must pay attention to.

Over the days, one crucial aspect that I've come across in the organsiation is Health and Safety.. I am actually suprised to see that so many organsiation today tend to overlook this crucial aspect. To me, Health and safety is beyond all aspect in the organisation. It is sad to see how silly mistakes, irresponisbility and igonrance can cause employees their life. It is very very sad because such things are very common and actually happen... Especially in developing countries.... Health and safety aspects vary across countries, where western countries have more stringent health and safety practises, the developing nations are still struggling to identify these best practices. The worst part is that these countries still maintain a boss-servant relation with their employees where employees are not values or treated with respect. As a result, they usually ignore the importance of health and safety practices and leave employees to their misery. It makes me sad to see how bosses can completely ignore such important aspects just cause they think its time consuming or costs money.

Value of life can never be measured in monetary terms... treat people with love, respect and care.. treat them with responsiblity and this world will be a such better place to live in...


KBAM– Meeting Number 4

Today is a Wednesday, quite close to Friday's presentation... Today was our meeting number 4..which went on from 2 pm till late night (and late means really late).. I am tired and confused ..KBAM is such a huge topic... I can write a dissertation on every subtopic within KBAM. So much information but how to pick the most relevant information?? How do we know if we're in the right direction or not? Paul said be creative and we're trying to be.. we're thinking real. Yet, there is some fear whether have we done enough? Have we achieved the goal?

And then comes in elements such as group think and bias? Are we picking up information that we think we like and ignoring the ones which we dont feel strongly towards? Bias can be such a crucial factor.. Another thought, are we making decisions based on groupthinking? Sometimes, you dont even know when groupthinking is happening... you're not aware...sometimes someone says something and because you dont have any idea regarding it...you just end up saying yes.. group thinking is to an extent impacted no only by individual behavioral aspects but also by lack of information.. sometimes you dont have enough information to support or appose views..and then you fall into the trap of groupthinking...

You have to always be aware...dont make decisions without having adeqaute information..dont be intutive be rational... infact, have diverse people with different skills in your team..that way the bias and groupthink will reduce..


April 06, 2011

KBAM– The right decisions and the best decisions

Another point that came across in the seminar was that sometimes CEO and managers have to take decisions that are difficult... differentiating between the right decision and the best decisions..

As Paul said in class that sometimes Managers have to take decisions that are in the best long term interest of the company but may result but may end up disengage employees...  Although these decisions may bring them closer towards organisational goals but will actually make them very unpopular.. but at the same time ..to be an effective leader you need the continuous support from your employees..so can you be an effective leader and yet be unpoupular?? Does it actually happen that a leader is able to do good for the organsiation but is not liked by his employees? I think such a leader may be able to bring in drastic changes in line with the long term vision of the comapny but will not be able to sustaing his leadership for a long time with the disengaged employees...

So the tradeoff is important? A leader must take in interest not only of the organisation but also in terms of his employees... Another thought.. if he is popular, he may be able to bring in drastic changes anyhow without getting his employees disegngaged or annoyed.. For example, a CEO treats his employees really well, does a lot for them and is extremely poupular.. when he tries to change  a policy which will result in their coffee breaks being cut down from 20 mts to 15....will he be able to bring in this change smoothly?He might just be able to if he's convincing enough and liked by employees...

Again, tradeoff between the right decision and the best decision is very critical... I believe that a leader should be such who does good for the employees and can yet take drastic steps in favor of the organsiation without caring too much about his popularity. Its easy to be poupular but very difficult to bring in drastic changes in favor of the organisation...


KBAM– The decision making process

Are we intutive decision makers or rational ones?

In the situation awareness exercise I witnesses that intutions tend to drive our decision making process in the absence of adequate information. Infact, sometimes we even tend to make intutive decisions in the presence of limited information. We believe that whatever information we have is adequate,  the point is we often dont challenge the exisiting knowledge that we have. And this is common practise.The questions we need to ask ourselves before making robust decisions is that is this information aequate? Is there any more information that I can find supporting this view? Then go a step further and challenge your own research..find information that apposes your thoughts. We often stop when we find adequate supporting information and don't take that extra step. And this is one of the major reasons people tend to make mistakes in their decision making.. they take all the information that supports their ideas and completely ignore the contrary views on it. This way although we collect convincing information to support views, it is still not sufficient..

This applies anywhere and everywhere... in our day to day life... taking this extra step would actually lead us towards excellence :) I hope I am able to make this as common practise in ny own decision making process...


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