All entries for Wednesday 13 September 2006
September 13, 2006
Grrrr – cold callers
Writing about web page /cjehinds/entry/the_telemarketing_calls/
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I just got off the phone to cold call from a web development company:
Man: Hello, This is xxx calling from xxx. [Introduces company and the fact that they sell Content Management Systems] Apparently you’re the person to speak to regarding the website
Man: Do you have a way of updating your website at present?
Me: Yes, myself
Man: So, are you technical?
Man (surprised): So, you know how to code HTML?
Man (even more surprised): You can do that by hand?
Man: Do you have a content management system?
Man: What is it?
Me: A very small bespoke one, developed by a local company about 5 years ago which is intermittently being upgraded.
Man: Do you do that yourself then?
Man: Oh, ok. Thank you for your time. Bye Bye.
OK, I didn’t make it easy for him by revealing too much information, but he didn’t do a great job of selling his product either! First he questioned my technical ability (not the best way to get me onside), then he didn’t even trying to sell me his product – despite me not saying at any point that I wasn’t interested…