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November 21, 2012

The bad influence of competitive spirit

Today we had a PIUSS seminar, where we were divided on two groups and asked to prepare a solution of how to improve the production line of airplanes. The aim of this case study was to learn how Six Sigma can be applied to a real situation. Unfortunately, as Deming suggested when people are put into competition, they forgot about the original purpose and start to play or fight to each other.

I can’t say that we were not using Six Sigma approach. We tried to create SIPOC diagram and identify special causes but we were more focused on the result, rather on the process, that is why we put the main emphases on training and testing than on learning about the process. I guess, this happened because of that ugly and awful feeling of competitiveness, when in the end you can become either winner or loser. No one wants to become a loser, so we use all methods to win, even cheating.

Maybe, it could be more effective to do all steps of DIMAC together, with exception of testing process, where the group can be divided on two teams? It can look weird but I am happy that we face this problem. At least now I know the outcomes of competitiveness!


November 17, 2012

TMI e–learning

I finished my e-learning and I found it very useful. However, there are some difficulties that I faced with and also some questions appeared during this TMI learning. This is not a discussion entry. I am writing it just to structure my thoughts.

  1. The real good thing about this learning is that TMI module involves theory + practical example. That really helps me to understand theory, BUT after completing all 26 modules I get so much new information and none approach of how to put and structure this data in my head.
  2. I didn’t understand “streamline and standardize” part. Is streamline = solution, standardize = problems?
  3. What are differences between Team Leader and Facilitator? I mean, example with Pesto Pizza showed us that this is a Facilitator, who lead people through the process and Team Leader just allocated responsibilities among team members. Is it how it should be?
  4. I didn’t understand why we need all three measurement tools: run charts, histogram and control chart. Can’t we use only control chart, because it combines two previous tools?
  5. Example with Pesto Pizza showed that Project Team also considered the stable process and tried to change it. Why? I thought we should deal only with special causes, when the process is unstable.

I hope in the end of the module I will get the answers!

November 16, 2012

Is stable process good?

During my PMI e-learning, it was pointed out that to improve your business you have to try make all processes in the company to become sustainable. But, than if in the process variation there aren’t any special or assignable causes, how we will know what to improve in our business? There won’t be any stimulus or indicators that process should be improved.

For example, I can consider a challenge in my life either as a problem, or as opportunity to change something and make it better. In terms of variation, assignable causes also can be treated as an opportunity not as problems that we have to solve! Maybe companies shouldn’t push themselves to achieve sustainability, because sustainability can be converted to stagnation? And maybe it would be better to have your variation unsustainable, which can support your further improvement???


November 14, 2012

Attitude means a lot

Six Sigma is realy good in translating all brought changes and improvements in cash$$$. However, it has a gap in phsycology. This can be the reason why 6Sigma sometimes faces the resistance from employees. To deploy something, managers have to change their employees attitude first. But is it the only way how it goes?

To answer this question I will use ASK approach, which involves attitude, skills and knowledge. The main idea of this approach is that to bring any change into the process, you have to first change people's attitude, then new attitude will help to develop skils though practice and while developping skills the knowlege will apear. If we consider Six Sigma, it starts from oposite direction. When the head of the company decides to implemement six sigma, he ask external companies to train company's employees (provide them knowledge), than those employees go straight to implement six sigma (by taking actions they develo skills). But, than, where is the change in attitude??? Because if we don't change attitude we can apply six sigma, but we won't believe that it will actually work.

So, change your attitude first and you will see that other changes come straight after.

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Most recent comments

  • I would say knowledge "lean" folks understand the and the need to respect people (share success and … by John Hunter on this entry
  • Come on Cheryl, these all are just my observations based on lectures materials!))) by Arina Borodina on this entry
  • i think u get a lot material to write ur PMA!! good for u by Tzu-i Yang on this entry
  • Your welcome and I couldn't agree more with your post. Indeed many companies have heads and not lead… by Lorraine Karuku on this entry
  • Thank you for comment! And I totally agree with you that "we need good quality leadership to improve… by Arina Borodina on this entry

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