Resistance can be useful
Today we had PIUSS class and Gream mentioned that resistance can be actually useful, just because sometimes people can be wrong even using Six Sigma and others can resist to those changes and show the potential threat that this unnecessary change can bring into the process. And if we consider, one of the reasons why company try to become learning organization is to follow continuous improvement by engaging people into the process, encouraging to shear their knowledge, imply it in the company and, finally, creating a strong company culture. However, if everybody will follow the idea of continuous improvement and shear company’s vision, the resistance will be minimized and few people can be able to identify if something going wrong during new model implementation – just because they may truly believe that their company is the best one and that all things they are doing just can be incorrect.
If we consider Seng’s model of learning organization, than this problem might appear in his “Shared vision” part. I am not saying that sharing vision is wrong, but to some extent this can cause potential threat to ideas generation and prevent people from being critical.