November 11, 2012

Closed circle

Isn't it a closed circle? To use self-assessment approach (EFQM) effectively you already have to be a learning organization, but transformation to learning organization involes self-assessment. So what does come first? Self-assessment or learning organization?

circleTo prove the first statement (that the effectivness of self-assessment depends on whether it is used in learning organization or not) lets consider this quotation "To be used correctly, self-assessment needs the existance of an organizational culture that fosters continuous improvement and learning, a suitable training of all members at all levels and, above all, an absolute and real commitment of top management to leading the process" (Binney, Making Quality Work: Lessons from Europ's Leading Companies) So, "the existance of an organizational culture that fosters continuous improvement and learning" can be considerded as a princapel of learning organization. In this case, he claims that first goes leaning organization - then self-assessment.

On the contrast, in the Balbastre's article "Self-assessment application and learning in organizations: a special reference to the ontological dimansion" it is claimed that self-assessment approach is the key in becomming a learning organization. So what is the true?

I think the true is somewhere in the middle. Maybe self-assessment involve the process of learning and some ideas of learning organization, but it cannot use the whole philosophy of learning organization.


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