Implementation of EFQM
Today we had a presentation "ISO 9000 vs EFQM"....so we had a discusion about where we can apply the model. Should it be applied to the whole company or it can be applied to just one specific department? I am NOT talking about apllication of one EFQM Model component, I am talking about implementation of the whole model to one business area.
THINK GLOBALY, ACT LOCALY - this is how I understand the EFQM implementation into the company. Operating the company's mission during EFQM self-assessment and creation of local inisiatives.
I realy can not understand why the Model should be implemented to the whole business system! It seems more logicale for me that creation of excellence starts from the small team. After improvement of team work we can reengenier the work of the particuler department and after department the whole company may use that successful experience and implement EFQM Model to other business areas.
Of course, if we deside to implemet the EFQM to the small group, we will need to chek if the company has the clear vision of its mission and use the "line of sight" to provide this vision to every person.