November 14, 2012

Excellence through Positive Mental Attitude (PMA)

While writing my PMA I was thinking why each model, concept or theory states the importance of continuous improvement, but none of them (even genious Deming) mention the positive attitude, which is the main driver to any improvement.

If we look closer on the nature of improvement, we can find that its motive apears when we have the right mental attitude, other words, when we hope and believe into positive outcomes of our actions (improvement), so after having strong belief we usualy take initiatives to make this our dreams/belief happen. So, why neither Deming's SoPK nor Organizational Learning mention the Positive Mental Attitude, because as I understud this is the starting point of any journey.

If I were CEO of some big company, I would definitely started with the Positive Mental Attitude deployment which later could enable my employees to implement their ideas and folllow continuous improvement.


- 2 comments by 2 or more people Not publicly viewable

  1. Paul Roberts

    I accept your point that Deming did not specifically mention positive mental attitude, but I think that the enduring nature of his thinking lies in not prescribing detail. For me, your thoughts on positive mental attitude is covered with the psychology part of SoPK.

    26 Nov 2012, 09:31

  2. Arina Borodina

    Paul, thank you for comments! I am agree that positive mental attitude can be a part of Knowledge of Psychology but Deming doesn’t mention the exactly PMA…he put emphases on inartistic motivation, which may appear with changing people’s attitude.

    26 Nov 2012, 10:26

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