April 17, 2013

Aligning Knowledge Management strategy to business strategy

At this stage of team work we were asked to check the moodle to have an overview on asset management and knowledge management + tasks we also divided. Thus, I am currently working on knowledge management strategies and knowledge acquisition. I faced the problem that to do my part of work I need to have some knowledge about asset management strategy, as knowledge management (KM) strategy should be linked with business objectives. There is something I found out:

  1. There are two types of knowledge which implies two types of KM strategy. Explicit knowledge that can be collected, stored and transferred and tactic one which are personal and context-specific, thus, difficult to formalize and communicate.
  2. Tactic knowledge implies Personalization strategy which helps people communicate their knowledge. Explicit knowledge, in turn, implies Codification strategy that has the objective to collect knowledge, store it in databases. The key question here: Is Codification actually a strategy or it can be a process? To my mind, this is a process that implies developing procedure of recording and storing information.
  3. As the practice shows, both of those strategies can be applied.
  4. To make a decision on which strategy to choose, it is essential to identify asset management strategy. There are two main directions: innovation – to make robust decision on assets’ investment; efficiency – to effectively use current assets.
  5. Aligning asset management strategy to KM strategy. Thus, if the aim is innovations – the Personalization strategy can be applied, as it implies successful knowledge transfer; if the aim efficiency, then the Codification strategy can be chosen as it helps to externalize and re-use knowledge. As our asset management strategy covers both aims it can be suggested to use both KM strategies.

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