All entries for Friday 16 November 2012
November 16, 2012
During my PMI e-learning, it was pointed out that to improve your business you have to try make all processes in the company to become sustainable. But, than if in the process variation there aren’t any special or assignable causes, how we will know what to improve in our business? There won’t be any stimulus or indicators that process should be improved.
For example, I can consider a challenge in my life either as a problem, or as opportunity to change something and make it better. In terms of variation, assignable causes also can be treated as an opportunity not as problems that we have to solve! Maybe companies shouldn’t push themselves to achieve sustainability, because sustainability can be converted to stagnation? And maybe it would be better to have your variation unsustainable, which can support your further improvement???
Today we had PIUSS class and Gream mentioned that resistance can be actually useful, just because sometimes people can be wrong even using Six Sigma and others can resist to those changes and show the potential threat that this unnecessary change can bring into the process. And if we consider, one of the reasons why company try to become learning organization is to follow continuous improvement by engaging people into the process, encouraging to shear their knowledge, imply it in the company and, finally, creating a strong company culture. However, if everybody will follow the idea of continuous improvement and shear company’s vision, the resistance will be minimized and few people can be able to identify if something going wrong during new model implementation – just because they may truly believe that their company is the best one and that all things they are doing just can be incorrect.
If we consider Seng’s model of learning organization, than this problem might appear in his “Shared vision” part. I am not saying that sharing vision is wrong, but to some extent this can cause potential threat to ideas generation and prevent people from being critical.