Work review, part five – IT Services

Follow-up to Work review, part four – strategic, planning, project management from Transversality - Robert O'Toole

1. forming new IT Services e-learning policies and practices;
2. contributing to the development and adoption of new generic (not e-learning specific) IT Services policies and practices;
3. working with the helpdesk and other teams to resolve incidents and identify means of preventing them in the future;
4. identifying actions and requests that are contrary to IT Services policies and practices;
5. explaning IT Services practices and policies to clients;
6. briefing other teams within IT Services on the e-learning implications of their activities;
7. informing the whole of IT Services about e-learning developments, and the rationale behing those developments.

Robert O'Toole : 16 Dec 2004 09:44 |  Comments (0) |  Report a problem