This is like The Neverending Story

Follow-up to Knobs from nathanielho.com :: blog

Diablolical: day 61 without service.

• Since then I have borrowed Chris's Orange SIM for 2 months £60
• PAYG £20
• Replacement SIM card £17.50
• 2x Months Bills = £70
• endless calls to 3 customer service £££
  but don't forget! 3-mobile gave me £5 back! so its all ok!

Well one of their monkeys called me up during a lecture, and didn't understand "Call me back at 5, I'm in a lecture." So I just left him on speakerphone listening to Dr Jan Rakels explaining mechanics.

So another person who has got this exact problem contacted me through my blog today. And I think we both have no ideas what to do next, with OfCom taking 3months for complaints, I think the next step is to find a lawyer to sue their asses! I did tell BBC Watchdog as well.

So here's Dr Nathaniel's Easy guide for 3-mobile troubles

• Tell Ofcom
• Tell 3, you've told Ofcom – they'll give you an extra £10 as a "goodwill" gesture
• Force them to sim-unlock your phone for free, or get a friend to do it – to let you put another network's SIM card in.
• Write a complaint letter to 3.
• Burn your SIM card
• Tell BBC Watchdog
• Tell Trading standards
• Tell 3 you're gonna sue them.
• Get a Lawyer to sue them
• Oh and bastardise them every oppourtunity on your blog
  And if they reconnect you within that period, DON'T accept anything less than 6 months free line rental…. THEN sue them.

Anyone know a good lawyer? Otherwise I'll be left with a couple of undergrads!

Nathaniel Ho : 31 Jan 2006 17:57 |  Tags: 3 3G Hutchison Mobiles Monkeys Ofcom Rubbish Service |  Comments (1) |  Trackbacks (1) |  Report a problem