April 26, 2012

Managing knowledge

Knowledge I feel is the key for any organization. If an organization can learn how to manage knowledge effectively, it should feel that it is halfway through the job of being an excellent organization. Knowledge is present all around the organization, it is with everyone and is getting richer in volume each second. However, it is how well the knowledge is stored in the organization, distributed among people and applied in the right way, is what makes the difference in managing knowledge effectively or just wasting the most important resource you may have.


Now, in order to effectively manage your knowledge, more than the technology, it is the managing of the people that one should concentrate upon. It is very necessary to maintain an environment in the company that would allow the employees to talk freely to each other. It is important for transferring or sharing of knwoledge that people should be able to converse with each other in a free enironment where they can share their experiences and make one another gain more knowledge from each other. This requires the leader to do his part in making the environment team-based by not having incentives like rewards or bonuses and organizing workshops for his employees where they can freely and truly communicate with each other.


For storing the knowledge, technology assistance maybe taken where the employees are asked to document their learning through a partiular process, or a problem-solving instance to be documented, or sharing any best practices for a particular process they had come across, so in such a situation, an internal database could be set up that can store all this knowledge and have it available for anyone who needs it. These are just a few basic steps for knowledge management


But this has really enriched my learning and I would dare say made me more knowledgable as compared to the people who doesnt understand how to manage knowledge or its importance. Now, I have realized not only the importance of knowledge management for a company but also how to implement it. It has made me realize that the managers generally across the world are unaware of the amount of information and knowledge that is available in their own organizations through the enriching experiences of its employees, and the practices that are going on in the company. This is already the basic bit availabe to them and how effective this could be to improve the personal and team skills of his organization. However, they tend to ignore it and does not even realize the magnitude of their loss.


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