June 15, 2006

Bad news

My iPod's died :'–(

Anyone who knows anything about these things – help! It's doing the folder with the exclamation mark thing. I've reset it – still doing it. I've connected it to the PC, at which point it came up saying "Do not disconnect" as per, except it was in a completely different font, didn't seem to be in colour (it's an iPod photo, a year and a half old) and looked like something you'd get on an older iPod. So I went to the Apple website, and it told me to restore the thing, but I can't because the PC's not recognising the iPod – it does nothing when I plug it in except charge it, it doesn't appear in iTunes, and the nearest I've got to it appearing on the PC itself is a message saying "Windows does not recognise this USB device. It appears to have malfunctioned." Yeah, cheers for that…

So I searched further on the Apple website, and it said to set the thing to disk mode. Done – it's coming up with what it says it should say, "OK to disconnect", but the lettering's still in a weird style, though. And the PC still won't recognise it. All the iPod updater software says is "iPod service error", even after I installed the latest software. AAAAAARGH!!!

So given that tomorrow's gone (Alton Towers, woooo!) and Saturday too due to Renegade (unless I go reeeeeeeally early… hmmm) it looks like my iPod won't get fixed till next week… How am I going to cope? And what if it's not back for Tour?! Can't cope without my iPod for Tour, it's the thing that keeps me sane…

Any suggestions gratefully received.


- 3 comments by 3 or more people Not publicly viewable

  1. If its still under guarantee Apple will repair it free of charge in the space of about 3 weeks. They even collect it from your house and provide the packaging…Worked for me when mine went swimming after a water bottle leeked in my handbag!

    15 Jun 2006, 23:14

  2. Lee Davis

    Download the latest ipod updater from apple link
    and run as well as updating to the latest firmware it also has an option to reset to factory defaults which fixes 99.9% of problems.

    16 Jun 2006, 00:35

  3. Andrew Spooner

    It sounds very like the hard drive has failed. Sisters Ipod did something very similar… quick test is to listen very carefully. Does the harddisk spin–up properly or does it keep "stalling"? But I guess thats not very useful unless you've heard what it sounded like before…

    16 Jun 2006, 10:23


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  1. Very Good News

    My iPod's fixed! Yay! :) Thanks to all who suggested what it could be/how to solve it. In the end I was so amazed that it was working (and feeling a bit of a fool because the bloke had to install some software on it) I completely forgot to ask what was wr…

    The Blog of Lu - 18 Jun 2006, 22:40

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