Writing about web page http://havemercia.wordpress.com/2007/05/18/personal-researchers-in-northants/
Do we really need to reinforce the idea that all Librarians do is sit about stamping books and saying "Shhhh!"??????
I was under the impression that a decent enquiry service where people could be pointed in the direction of, oh, I dont know, lets say books and web sites about lace making? was a basic part of Library provision???
What on earth would that poor woman have been told if she had come in with the same question 2 weeks earlier?? "Basic research?? no, I'm sorry, we're a Library and we dont do that sort of thing."?!?!
I'm very angry and more than a little confused.
Do any Public Librarians have a view on this?
Am I really being unfair in my reaction to this?