October 10, 2008

When do you know you have researched enough?

In a few hours our team will be meeting after researching for nearly three days non stop.

It has been rather interesting and quite challenging to tackle projects I have barely any knowledge about.

At first we thought books would be a good idea, so Toon and I went to the library in order to find any relevant books. The truth is that even though we found several books connected with our projects    -iso vs efqm model, Deming prize, Malcolm Baldrige award ect-  their were outdated (an issue we had been warned about during induction week). So instead we decided to consult electronic journals and websites...

What a task! First of all there are so many journals to study and even more websites to look at! So inevitably I decided to select the most recent journals and the most reliable websites...But even then there were difficulties, because of the difference of opinions expressed, so who do you trust?

The one minute you are reading that ISO 9000:2000 thousand is bad for business and the next that it necessary to have the isoaccreditation in order to "do business"....

Am I doing something wrong?

So the question I pose is: when to do you stop? I am used to stopping when I have acquired an in depth and solid knowledge of the issue.... But I am starting to wonder whether that is always an option....

Do you stop when you feel exhausted because of spending endless hours searching for the right information?

Or do you stop because you feel there is nothing more you can do so you give up? 

But then again I dont think there are any quitters in the MBE course, so I guess you just go on researching...

I think that the end result is going to be worth it, right?



- 3 comments by 1 or more people Not publicly viewable

  1. i think you realy raised an importanq question, about finding a point to stop somewhere. i think we all are having such difficulties wanting to know where to stop. If we have understood the questions properly so we know how to go about it and if the questions suggest where to stop.. I think this question can only be sorted if Paul gives us some light on it. After a point i did stop reading about some of the topics since it was really getting confusing. By the way i think about your line wher u mention ” The one minute you are reading that ISO 9000:2000 thousand is bad for business and the next that it necessary to have the isoaccreditation in order to “do business”..About my personal experience I think .. ISO is really important for the customers because atleast an average quality is guarenteed to them if not the best but then ISO doesnot help the company in improving its qualty than what it already is..since ISO is just a snapshot, agood picture of the company only on the day of auditing.

    10 Oct 2008, 14:38

  2. I hope you don’t me being philosophical, in essence, knowledge is subjective, as Paul mentioned in class, you will never find a topic with 100% agreement amongst experts. I can remember this one quote from a book that goes (I paraphrase) “when you find everyone in a room agreeing with each other, that means nobody knows what they are talking about”. Sure, experts may disagree about certain issues, but that is because each of them has a different background and would look at the same question differently and arrive at different answers.
    The important question is, I think, how do I make sense of all the disagreements? Usually the first step involves understanding, followed by analysing and decide which is the most convincing answer, based on evidence or logical arguments. Maybe neither side is “right”, maybe both sides are right. There is no such thing as “right” , only most logical or most supported by available evidence. And if you have a personal experience with the topic, that is even better because it is relevant to You. What is important is not “what is the real answer?”. There is no “real answer”. It’s the process of arriving at your “own answer” that will contribute most to your learning, not remembering what all the experts said. Hope this lots of mumbling helps.

    10 Oct 2008, 19:24

  3. That`s just another day the office for us, I supose!

    10 Oct 2008, 22:24


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  1. When have you researched enough?

    Lila raises some interesting points about when have you done enough research. My thoughts on this for the Management for Business Excellence students follows. For the team study phase of the Creating Business Excellence module you have a number of projects…

    Paul's blog - 10 Oct 2008, 14:36

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