Another Costcutter rant…
It's that time of day. Another Costcutter rant.
Today, Costcutter was typically busy at 1pm (surprisingly about as busy as during term time). There were about four cashiers, each with about 8 people at each queue. So busy.
I got to the front of my queue when the checkout-retard said "i'm closing this till now". Needless to say, the 8 people behind me were as pissed off as I was. I mean, why not TELL people before they queue for five minutes that you're intending to the close the queue?
Instead the dozy bint meekly protested: "I finish at 1pm". Well good for you! Crikey! How about telling people not to join the queue at 12.55pm?
So I then had to queue for five minutes at ANOTHER queue!
Costcutter, how about employing some people with a basic understanding of how to – at least – SPELL 'customer service'. Damn idiots.
P.S. Looking at their website (www.costcutter.co.uk) confirms how truly crap they are.
And I'm done.
Christopher Doidge
30 Aug 2005 20:39
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[Skip to the latest comment]Heather Crawley
Going out with an ex-cost cutter cashier has taught me a few things about the policy at the campus branch. For example; how hard would YOU work to make sure every drunken Score lout gets their beer tres vite, and might you not want to mock them just a little bit for wearing some ridiculous fancy dress outfit by closing your till on them and making them feel like the moron they are just a bit longer? The till ppl LIKE being shits to customers – and I'm certain they get a darn sight more job satisfaction than your average leading supermarket chain 'customer services assistant'. It's the joy of a service run by students for students ;)
31 Aug 2005, 01:21
Christopher Doidge
Ah, the real genius is that there aren't any Score louts on campus at the moment. A lot of fee-paying MBA students were mightily pissed off…
31 Aug 2005, 09:25
ANON
Your comments may be true, it's just unfortunate that you are unable to make a statement without being offensive to people. Clearly they are not the only ones with a lack of communication skills.
31 Aug 2005, 16:21
Shalinee Singh
Surely having good communication skills means you don't need to hide behind the name "anon
04 Sep 2005, 11:33
Christopher Doidge
I should point out that the Costcutter in Leamington is very good, with nice friendly staff. It's just the campus one which employs idiots, and then doesn't bother to train them.
And to Anon, I think it's fair to be offensive when treated so offensively by the people working at Costcutter each time I go in there!
06 Sep 2005, 12:19
I know I'm diving into this 2 months late, but I imagine the Leamington Costcutter is a franchise. Come to think of it, the campus one probably is too.
Come to think of it, they're probably all franchises.
30 Oct 2005, 00:43
J Stentiford
Some time after recent inputs I know. I had the misfortune to work for one month at Costcutter in Barnstaple. I like to give good customer service impossible in Costcutter. When I was attacked by a particularly moronic customer the owner did not back me up or even ban the retard concerned. I was forced to leave the job as it was unsafe. just thaught someone might like to know
03 Nov 2006, 13:35
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