March 19, 2017

Team work in decision making

Working in groups might not be everyone's piece of cake as not everyone is good at working in teams. Even though everyone is familiar with each other and our working style, disagreements has raised. This resembles working in real life where not everyone of us approach problems similarly. Some of us were jumping into decision making tools right away while others wanted to design a structured approach through data collection. Coming to an agreement on selecting one approach was not easy , therefore both teams were divided into smaller teams working in both paths. While this could be time saving , it lacking the sense of team work. On the other hand , coming up with a timeline that visualized the case was one of the decisions we all successfully agreed on. This has lead to identifying the wrongful data that was given to us. This again , is most of the real life example where we are faced with incomplete and wrong data. In my point of view, I think we would need to do further reflection on the day before the presentation when all decisions were finalized as in this stage not all team decisions are linked together.

March 15, 2017

Robust decision making

I have always thought that I am a very analytical person who questions everything before making a decision but when we started doing the judgment exercise I was blown away. . After the second lecture, I started questioning my ability to take non-subjective decisions.We always tend to treat the data and information that we receive subjectively. We may focus on some aspects more than the others. For example, focusing on the productivity output on how much did we produce today instead of why.Furthermore, understanding the process of decision making and the difference, variance and complexity of a decision would enable me in the future to try to work on system two decisions instead of relying on system one. Even though the decision tools were overwhelming I am looking forward to apply them for next week's presentation.

December 12, 2016


Today we start another module : OPP. I've heard from classmates that this course is all theoretical which I wasn't enthusiastic about. During PIUSS , numbers kept me awake until the end of the day. I felt like today was very challenging for me to keep focused all day. Especially with all the information that was given through the slides, it is very hard to keep track. Untill Now, I prefer CBE learning style rather than the OPP. One of the things that I found intriguing today was the fish market method for employee engagement. Play, make their day , be there and choose your attitude. I think the most challenging part is choosing my attitude because someday you wake up not feeling well. We were told also a couple of times today to always think as future leaders. The way that is module is formed is starting to change my perspective an employee in my family business to a change leader which is much needed in my job.

November 06, 2016

Mind Mapping in a PMA

I've always started any written assignment the typical way , starting with an introduction then doing a research then going back changing the introduction , the changing my body paragraphs structure. At some point during the process , I have always felt lost. I decided to start using the mind mapping in my CBE assignment. I started with writing down all the knowledge that I have about the subject making sure that they are 10 words ideas. then I started grouping these ideas. Then doing a research on these ideas from different perspectives and even if there are more ideas about that topic. I find starting with the body and not the introduction you would get an overview of the topic then create an introduction that would directly address the topic. Also , linking the ideas together gives a flow to the paper which keeps the reader interested.

October 25, 2016

Meetings , Meetings and more meetings !

In today's class we did a mock board meeting for a hotel in london. I think the most important factor in a meeting is the leader managing the meeting or the person who requested the meeting. They are responsible for setting a proper agenda , keep track of the time and letting all people engaged. In my pervious organization, the CEO would keep talking through the meeting while giving a lot of information and was not letting the knowledge sink in and asking for reflections. If we knew what previously what the meeting was about maybe we would have prepared and then a discussion on performance can be held. I think in the future, in all the meetings i would hold I would give people enough time and information before the meeting, have a proper agenda and monitor the contribution of everyone which i never did before.

EFQM Excellence Model

Yesterday in class we discussed the EFQM. what is really different about the EFQM is that it looks at the business as a whole not for a certain function. However, the business and customer results have a higher weight than the other 7 criteria as if my stakeholders and customers are not satisfied how would I continue to operate. In my pervious job, I has always been driven by the enablers or the inputs not by the results which is another key issue in the EFQM. I think if we followed on how to achieve these results , an organization would be more focused rather by being distracted with all the inputs. The EFQM is also a framework that is all about you, the organization, it is not a checklist that you have to fill and it is not a standard set of action that could be done in a business.

October 14, 2016

Organizational structure

In a traditional organizational structure , we have the CEO and the directors below him divided in functional groups. Previously, I thought that this is the optimum structure. In today's class I came with the conclusion that it is not. directors start working against each other seeking only their functional area's benefit. Instead of working as a team together, people in my pervious organization lacked a coherence trying only to do their manager's interest not the organization's interest. What needs to be considered in my current organization a drastic change in the structure, as currently a significant time is wasted resolving conflicts between managers.

October 11, 2016

People Matter the Most

In yesterday's class, we were introduced to the creating business excellence module through a short video. The most important aspect in the video was that in an organization , people what matters the most. As mentioned in class, organizations are like orchestra, even with the most expensive and technologically advanced musical instruments. If people don't perform in harmony, the outcome will be disastrous. In order for these people to perform properly, all monetary appraisals and bonuses need to be eliminated. people don't have equal chances of getting the same bonuses and it eliminates teamwork. Instead of rewarding people, recognize them while giving them a relatvily well paid salary. Recognize instead of reward.

March 2017

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